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Terms and Conditions

Payments 

All two night bookings to be paid in full when you make your bell tent booking, the remaining balance is due/payable six weeks before arrival.

We only except payment by BACS and by Paypal.

Cancellations

We do not give a refund on any bookings made at Merry Dales Bell tents under any circumstances. If you give 1 month notice in writing, we can try and fill the booking, we will try to offer you alternative dates, if we have successfully filled your dates.

Refunds

In the event of leaving early (for any reason) NO REFUNDS will be given. Your booking is a legally binding contract and in the event of cancellation or curtailment no refund will be given. This also applies to weather conditions, if you choose to cancel your booking due to weather, a refund will not be offered.

In addition any damage to the site and Bell tents contents could incur extra charges.

Pets – dogs and cats

Pets will not be welcome to stay in the Bell tents alternatively try a wigwam.

Damages or breakages

Please note any damage to site facilities or to a Bell tent, including when a Bell tent is left in an unsatisfactory state, will incur additional charges. Any items left behind in a Bell tent must be claimed within two weeks of departure. If relevant, postage and packing charges for the return of goods will apply.

Guests are NOT permitted to remove any of the bell tents provided furniture.

Please ensure you leave your bell tent in a clean and tidy state.

Age restrictions

We do not accept bookings from unaccompanied adults aged 21 or under. Please see our additional Terms and Conditions for any group bookings we may accept. We are NOT a site if you want to 'party' – Humble Bee Farm is a peaceful, rural location ideal for relaxation with the family, with lots of peace and quiet.

Campfires

Only Humble Bee Farm firepits allowed on site, which can be purchased from reception. You can hire a fire pit for £10 per pit per night – only timber supplied by us can be used. You are NOT permitted to bring your own firepit – any guest fire pits will be confiscated immediately. You are NOT permitted to use branches, debris, or other items you may see around the farmstead. All timber and similar flammable materials are the property of the owners.Please ensure you use your Humble Bee Farm firepit safely.

BBQ

There is a gas bbq provided with your Bell tent. If any disposable bbqs are used, they must be kept off the grass and disposed of as directed by Humble Bee Farm staff.

Noise

We are a Low Noise Policy Site. Please consider other guests and keep noise to a minimum, especially after our 9.30pm watershed. Music is not permitted on site.

Driving at Humble Bee Farm

The speed limit is 5mph around the park. PLEASE ENSURE YOU STICK TO THIS SPEED LIMIT. This is for Health and Safety reasons, and for the benefit of children and animals that may be sharing Humble Bee Farm with you. No transit vans allowed on site without prior notice.

Parking

There is a parking space provided with each Bell tent. Your tariffs cover you for one car per Bell tent. Additional cars incur a charge and must be parked in the car park. Please let us know if you wish to bring additional vehicles.

Waste & Rubbish

Wipes, sanitary waste, nappies, cloths etc must not be flushed down the toilets. Bins are provided – please make sure you use them. These items must be wrapped and put in the bin provided. Please empty any liquid waste into designated drain. Refuse area situated near the reception. Please do not drop litter. The red BIFFA bin can be used for general waste.

Recycling

Please make use of the recycling facilities provided. We have recycling bins for glass, cardboard, plastics and paper near to reception.

Bell tent repairs

Please let us know immediately if any repairs are required to your tent during your stay. The owners reserve the right to enter your wigwam for service or repairs

Children must be accompanied when using the toilet block facilities. Please be aware of where your children are and what they are doing at all times.

Farm safety

Please ensure your children do not use the farm buildings as play areas, and do not play on any farm machinery.

The farm pond

Please ensure your children are accompanied when passing the pond, and if feeding the ducks. Please do not allow your children to play around this area.

Emergency telephone numbers

A list of emergency numbers is available in the shower/toilet blocks and for emergencies a telephone is available in reception during certain times.

Cars on site

Please note transit vans, or larger vehicles are not allowed on site. Thank you for your cooperation. 

The owners of the park

Are absolved of all liability for accidents, loss or damage to guests' personal property.

We reserve the right to ask guests not observing the conditions to leave the park without refunds and with immediate effect.

British Weather

Camping in Britain can mean unpredictable weather. Whilst we supply certain facilities and equipment, it is still camping and you are responsible for your own well being and comfort regarding appropriate clothing and footwear etc. Be aware the tents are cotton canvas and in prolonged and heavy rain the tents may leak. Merry Dales Bell Tents cannot be held responsible for poor weather conditions during your stay.

Can you dispose of gas canisters/cylinders at Humble Bee Farm?

Unfortuantely not, we do not dispose of these at Humble Bee you will need to take them home with you.

 

 

It is essential the entire group is aware of the following Terms & Conditions. The person who makes the booking is responsible for ensuring that all their party is aware of the Terms & Conditions and that they are adhered to.

PLEASE NOTE IF THE GROUP FAILS TO ADHERE TO ANY OF THESE TERMS AND CONDITIONS, YOU WILL BE ASKED TO LEAVE WITHOUT ANY REFUNDS. Please be aware we are a Low Noise Policy site.

Please note that the following Terms and Conditions are to be upheld in addition to our usual Terms and Conditions.

  1. For bookings than more than 2 Bell Tents , this must be discussed with the office before any bookings are made. All members of the group will need to have seen the terms and conditions, and confirmed via email that they are acceptable. As a group booking, all monies to be paid in advance. There will need to be 1 group organiser, who liaises with Humble Bee Farm Office to make the booking. The group’s organiser is responsible for collecting all the deposits and final balances which are required to secure the booking. 6 units is the maximum amount for a group booking, apart from New Years Eve where the maximum is 2 units. 
  2. Group bookings CANNOT be made seperately online.
  3. Once a group booking is confirmed, then any additional bookings must be brought to our attention.
  4. All those attending will need to call into our Reception to identify themselves and collect their security tag.
  5. Only those guests originally booked are permitted to stay on site. Any extra guests will only be permitted on site at the site owner’s discretion. If extra guests are permitted to stay, then extra charges will be incurred. This also applies to any extra cars - they must be signed in and placed in the car park. The site owners also need to know about any day guests (ie, those not staying the night). They will also need to sign in at reception.
  6. No music is permitted on site.
  7. You are NOT permitted to bring your own campfire - we can provide a fire bowl for you at the cost of £10 per night. If you bring your own firepit/campfire, it will be confiscated. Please DO NOT use any branches, timber or other items you may find around the campsite in your fire bowl - only use the timber provided.
  8. When enjoying yourselves here at Humble Bee Farm, particularly at night, please be considerate of your neighbours. Noise levels MUST be kept to a minimum after 9.30pm. If this rule is contravened, then the site owners reserve the right to ask noisy/disruptive guests to leave. We are a Low Noise Policy campsite.
  9. Children must be kept under control during your stay. The play park opens at 9am and closes at 9pm. If there is excessive noise, we reserve the right to close the play park at any time.
  10. Humble Bee Farm is a quiet, peaceful, rural haven and is not the site for you if you want a ‘party’ venue.
  11. Any rubbish must be collected and placed in the red BIFFA bin.
  12. We have recycling facilities close to reception for glass, cardboard and paper.
  13. You are not permitted to bring transit vans or similar to Humble Bee Farm if it has lettering on the side. Please call us in advance for more information.
  14. Due to Health and Safety Regulations, you will be asked the size of your tent/tourer/campervan/motorhome at time of booking. It is your responsibility to give us the correct dimensions at the time of booking. We reserve the right to refuse tent/tourer/campervan/motorhome if information provided is incorrect.
  15. If bringing dogs with you, we need to know how many and the breed(s). They must be on a lead at all times. Dogs are charged at £8 per day, per dog. We need to know in advance how many dogs will be in the party.
  16. We reserve the right to ask any group to leave the site if these Terms and Conditions are not upheld, without refunds.
  17. Please note: Humble Bee Farm reserves the right to add or remove Special Offers for any its holiday accommodation at short notice and at any time. Special Offer prices/tariffs do not apply to existing bookings that were taken at an earlier date when the regular tariff still applied. We are sorry, but we are unable to alter or move existing bookings to Special Offer dates, tariffs or prices. All Special Offers are subject to availability and our Full Terms, Conditions and Restrictions apply.
  18. Please note we take great care of our extras service, and any items which are broken, damaged or missing at the end of your stay will incur a charge.
  19. Terms and Conditions will be adhered to at all times.